Last Updated: [May 24th, 2023]
Information We Collect
1.1 Personal Information
We may collect certain personal information from you when you interact with our website or Instagram account, including but not limited to:
- Contact information (such as name, email address, and phone number) when you fill out forms or contact us directly.
- Information you provide when participating in surveys, contests, or promotions.
- Payment information, such as credit card details if you make a purchase from our online store.
- Any other information you voluntarily provide to us.
1.2 Automatically Collected Information
When you access our website or Instagram account, we may automatically collect certain information, including but not limited to:
- Your IP address.
- Device information (such as the type of device, operating system, and browser used).
- Log data (such as pages visited, links clicked, and access times).
- Information collected through cookies, web beacons, and other tracking technologies.
2. Use of Information
We may use the collected information for various purposes, including but not limited to:
- Providing, maintaining, and improving our website and Instagram account.
- Responding to your inquiries and providing customer support.
- Personalizing your experience and delivering relevant content.
- Processing transactions and fulfilling orders.
- Sending you newsletters, promotional materials, and other communications.
- Conducting research and analysis to improve our services.
- Protecting the rights, property, and safety of our users and our organization.
- Enforcing our terms of service and other legal agreements.
- Raising awareness for non-profit organizations through media and promotional activities.
3. Disclosure of Information
We may share your personal information in the following circumstances:
- With trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (such as payment processors, hosting providers, and email service providers).
- With third parties who provide advertising or analytics services on our behalf.
- In response to a legal request, such as a court order or subpoena, or if we believe it is necessary to comply with applicable laws and regulations.
- To protect the rights, property, and safety of our users, our organization, or others.
- With your consent or at your direction.
4. Third-Party Links
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Email: [email protected]
Address: 155 Commerce Valley Drive E, Thornhill, ON L3T 7T2